Carlton is the “team supreme captain” of Mercy Street. He charts the course, rallies the squad, and keeps the energy high—whether that means leading a board meeting, giving a pep talk to staff, praising with donors or celebrating with students, families and community members. He makes sure the mission moves forward, with joy, purpose, and a whole lot of teamwork. Ask him anything about Mercy Street and no doubt he’ll tell you at some point, “Teamwork makes the Dream Work!”
aka Pastor Coner or Pastor Errol. Errol is the ultimate mission superhero—part traffic controller, part puzzle master, part “get-it-done” wizard. He juggles calendars, budgets, capital projects and programs without dropping a beat, making sure everything actually works while the big dreams take flight. It’s been said Errol has had every type of career experience one can encounter. Whenever something new comes up we hear a murmur from the crowd, “Errol’s done that!”
Pam is part executive coach, part team counselor, part staff therapist, and part office DJ (because who else sets the vibe or maybe that’s just her humming around the office). Pam makes it her mission to hire great teammates, cheer them on, solve conflicts, celebrate wins, and keep the culture buzzing with joy and purpose. Basically, she’s the keeper of the “Mercy Street secret sauce” that makes working here awesome.
Esmeralda is part calendar ninja, part mind reader, and part air traffic controller on the Street. She juggles meetings, emails, and “urgent-but-also-important” tasks while keeping our President & CEO on task and the mission moving. With Carlton as the pilot, Esmeralda is the one in the control tower making sure takeoff and landing go off without a hitch. Esmeralda is more than any ‘ol crafty email writer and communicator, she’s a proud children’s book author and publisher. And… mic drop!
